Latest publications:
Using System-Wide Trust Theory to Make Predictions About Trust in Transportation Automation

The current study examines whether system-wide trust (SWT) theory generalizes to consumers about commercial aircraft automation. Results show a strong SWT effect.

Article: Print

$US10.00

Published Online: April 7, 2016

$US5.00
Consumer Trust in Pilots Part Two: An American Perspective

Consumer perceptions of airline pilots’ demographic status (age, weight, gender, ethnicity, and sexual orientation) has a strong effect on trust in the pilot, and is mediated by affect.

Article: Print

$US10.00

Published Online: May 20, 2016

$US5.00
Consumer Perceptions of Aircraft Safety Scale (C-PASS): An Empirically Developed Scale for American Consumers

We have developed a valid and reliable scale for measuring aircraft safety from the perspective of airline consumers.

Article: Print

$US10.00

Article: Electronic

$US5.00